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Frequently Asked Questions
Find answers to common questions about HunterTuber
How does HunterTuber work?
HunterTuber is a YouTube analytics platform that helps you discover and analyze YouTube channels and videos. You can search for channels based on various criteria like subscriber count, views, engagement rates, and more. Our advanced filters help you find exactly what you're looking for.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, American Express) through our secure payment processor Stripe. All payments are processed securely and we don't store any of your card information.
How does the subscription work?
Our subscriptions are billed monthly and you can cancel at any time. When you cancel, you'll continue to have access to your plan until the end of your current billing period. There are no long-term contracts or cancellation fees.
Can I upgrade or downgrade my plan?
Yes! You can upgrade or downgrade your plan at any time. If you upgrade, the new price will be prorated for the remainder of your billing cycle. If you downgrade, the new price will take effect at the start of your next billing period.
What happens after I subscribe?
After subscribing, you'll get immediate access to all features included in your chosen plan. You can start searching and analyzing YouTube channels right away using our advanced tools and filters.
Is there a free trial?
Yes! You can start with our free plan that includes basic features. This allows you to test our platform and see how it can help you before upgrading to a paid plan.
How do I cancel my subscription?
You can cancel your subscription at any time from your account settings. Once cancelled, you'll continue to have access to your plan until the end of your current billing period. No further charges will be made.
What is your refund policy?
We offer a 14-day money-back guarantee on all our subscriptions. If you're not satisfied with our service, you can request a refund within the first 14 days of your subscription and we'll process a full refund to your original payment method within 72 hours.
What kind of support do you offer?
We offer email support for all our users. Premium plan subscribers get priority support with faster response times. Our support team is available to help you with any questions or technical issues.